We Have You Covered

Our products are backed by a manufacturer's 1-year limited warranty.

In the event your product is defective within a 1-year time frame from the date of purchase, we will gladly replace the item for you free of charge.

To complete a warranty claim, you will need the following things:

  • Your original Evay Cosmetics packing slip OR invoice
  • The broken / defective product
  • Packaging for the product

To file a warranty claim, please email us.

* Some of the products on Evay Cosmetics are listed as personal care items. These items may not be refunded or returned to us (even within the original return period, once opened and used). For additional information, please contact Evay Customer Service.